Every member of our team has the same basic mission: to help users of CURO transform the way they interact with their clients and run their businesses. We focus on things like great client interactions, effortlessly superior service and outstanding client experience.
Time4Advice is dedicated to continually enhancing CURO so that financial planning businesses can become more professional and more profitable as a result.
Support Services Manager
Hello, my name is Jason and I run CURO Support in my role as Support Services Manager. My responsibility is to ensure we provide the best customer experience in our industry so you can deliver a great service to your clients.
I have been with Time4Advice since 2013 and in that time I have seen many iterations of CURO where improvements to the software has enabled high levels of customer satisfaction.
When I am not in the office, I enjoy spending time with my wife and our daughter in addition to chasing our two unruly dogs around the house. My main hobby is Golf and that glorious place, the 19th Hole.
Hello, I’m Jay, a Project Coordinator here at Time4Advice.
My role is to work with our Project Managers to support our clients on their journey with us, from the very first data migration, all the way through to day-to-day use of CURO.
I also work with our existing clients to plan and implement any new projects so they can get the best of what CURO has to offer.
I’ve spent the last six years or so within the software and technology industry working in roles ranging from product support to implementations and consultancy. I love seeing technology change and how we as people adapt to new ways of doing things.
Outside of work, I try and tinker with app development (unsuccessfully so far) and spend time as a live-in servant to my two cats!
2nd Line Support Analyst
Hello, my name is Matthew and I'm a 2nd Line Support Analyst here at Time4Advice. I provide assistance to CURO users.
I have previously worked in the customer service industry mainly telecommunications and IT. I have always maintained a high interest in technology and have an educational background in computer science and computer engineering.
When I'm not at work I spend time training and working on the 'motor'. To relax I take photos of local wildlife and use them in my art work.
Hello, my name is Richard and I am the Infrastructure Manager at Time4Advice. My role is to manage and support the underlying technology that CURO is built upon, as well as our own internal IT equipment and infrastructure.
What I enjoy about working at Time4Advice is the constant opportunity to work and explore new technologies and products; it keeps my skills fresh and up-to-date.
When work is finished for the day, I enjoy spending quality time with my wife and two boys. When I find a spare moment or two, I enjoy cycling and playing short tennis.
Hi, I’m Richard and I’m the Product Manager for Time4Advice. My role is to drive forward the evolution of CURO and supporting products. I have over 25 years’ experience in financial services and IT and still love the challenge of implementing software and processes in such as complex and diverse industry. I’m very excited with our plans for CURO and the efficiencies this will provide for our users. We have a great team and I feel privileged to be part of it.
When not at work, I enjoy watching football, trying to keep fit and, of course, relaxing with a beer or two (although the latter conflicts with the former).
Senior Business Intelligence Consultant
Hi, I’m Aytekin and I’m the Senior Business Intelligence Consultant at Time4Advice.
My role is to help our customers help turn their most valuable asset, data in CURO, into critical information and knowledge. This helps them to extract the most value using business intelligence methodologies to gain insight into their data to answer strategic, operational and regulatory questions.
When I’m not at work, I enjoy martial arts, cycling and cooking.
Hello, I am Jayne Cronin, the Operations Manager. I joined Time4Advice in 2011 to work closely with the board to help form and execute strategy and associated business planning.
My role is varied and fast paced, which I enjoy. I am at the heart of the business and what I like most about my job is the variety of challenges. My rewards are seeing the team grow with enthusiasm to embrace new technologies and the genuine desire to deliver excellent customer service.
When not at work, I will be found doing anything outdoors and finally I am a Marmite lover.
Senior Software Developer
Hi, I’m Geoff. I am the Senior Technical Consultant at Time4Advice. My role is to work with and, where necessary, lead the customer and/or project team to deliver technical solutions to a high level of quality. I have over 30 years of development/system knowledge and experience to ensure that solutions are delivered using the best technical and architectural approach to meet the customers’ needs.
I fully enjoy working with a fantastic, brilliant set of talented individuals who constantly go the extra distance to please our customers. CURO, our flagship product isn’t just brilliant software, it’s a labour of love to which everyone here at Time4Advice is tremendously proud.
During my spare time, I love to spend time with my family. We frequently go out on day trips, walking or riding our bikes.
2nd Line Support Analyst (SJP)
I proudly joined as a 2nd Line Support Analyst in January 2019. My career is focused on providing the most premium service I can with experience in Health & Fitness, Customer Service & General Insurance. At Time4advice, I’ve found a company that shares my ambition.
With my University history in Computer Game Production, I’ve always maintained a passion with IT. It therefore gives me great satisfaction to help you understand how to use and get the very most you can out of CURO.
Outside of work, I’m a keen runner & gym user. If I’m not failing massively playing Football, then I’m doing a much better job watching it. Indoors, I love gaming with my friends be it Video Games or Table top and I’m a massive nerd for anything Sci-Fi.
Hello, I am Julie Elden, the accounts assistant.
My role is providing assistance to the operations manager with Payroll, HR and general accounting duties.
Outside of work I enjoy running and going to the gym.
My role is to support our users of XperiDo. From building and maintaining our suite of Headstart templates to helping you to create branded, bespoke documentation for your clients, I am here to help.
I have 16 years of experience in training and system support, with 11 of those being in Financial Services. I have previously worked for another financial services software provider as well as for a company that adopted CURO. What I really enjoy is helping users see what the system can do for them. XperiDo gives you the freedom to be creative and produce reports the way you want them.
When I am not in the office I am a referee, I mean Mum, to 2 lively boys. I can navigate a floor full of Lego like a ninja. I like to relax by unleashing my inner 80 year old and doing some Crochet.
Assistant Product Manager
Hi, I'm the Assistant Product Manager at Time4Advice.
I have many years of experience as a process designer, analyst and change consultant within the financial services, logistics and housing sectors. I am one of those lucky people who gets to work on what they love, for me there is no better work day than figuring out processes, mapping and understanding the systems and data to make end to end improvements. I love the new puzzles my work brings me daily and I’m always looking for ways to enhance processes and ways of working.
Outside of work I am a keen cook and enjoy experimenting with recipes, which sometimes works and sometimes turns my husband green. I am learning Spanish, slowly, and I’m also taking singing lessons for the sheer joy of belting out some Ella Fitzgerald and Nina Simone when no one else can hear me.
2nd Line Support Analyst (SJP)
Hello, I’m David, a 2nd Line Support Analyst at Time4Advice.
My role is to provide first line system support to CURO users. I joined Time4Advice in March 2018. I have over seven years’ worth of experience in customer services; four years of which were in IT support.
When not at work, I like to spend my time on the PlayStation, playing sports, and learning keyboard.
Support Team Leader (SJP)
Before joining Time4Advice, I worked within the Insurance and Financial services industry with a heavy emphasis in Customer service.
Outside of work, I spend my time raising my three children. I enjoy keeping bees, horse riding when I get a chance to ride and I never say no to a glass of bubbles.
Technical Business Analyst
Hi, I'm Stuart and I'm a Business Analyst for E-Services, which involves working with our data providers to streamline the electronic interactions between their systems and CURO.
I'm a strong supporter of knowledge sharing and making our systems and processes easy to understand. Key to that is making sure that our project documents and online guidance are clear and attractively presented, so people want to engage with them.
Outside work, I'm passionate about photography. As well as using digital cameras, I collect, restore and use vintage cameras and develop the film myself.
Support Team Leader
I joined the Time4Advice team as a User Support Analyst in March 2018.
Myself and the team are here as your first point of contact for support and to answer any customer queries in regard to CURO. Before joining Time4Advice, I have worked in various roles within the insurance industry, customer services and the financial services industry.
Outside of work, I spend most of my time walking the dog with my husband, relaxing with friends, talking to and over people about veganism and its ability to save the planet and most recently mastering my untapped DIY skills with our ongoing house renovations.
Hello, I’m Emily and I am a User Support Analyst for Time4Advice. My role is to help CURO users with any questions or queries they may have. I joined the Support Team in January 2017. I have over 10 years’ experience in customer service including 4 years working in the Financial Services Industry.
When I’m not at work, I enjoy being outdoors and spending time with family. I’m passionate about music and I’m an animal lover and enjoy visiting zoos and wildlife parks whenever I can! I’m also partial to the occasional G & T!
Head of Client Services
Hi, I’m Lucy, Head of Client Services at Time4Advice. My role is to continually review and develop our consulting and support services to ensure our clients get the very best from their investment in CURO.
With more than 30 years experience in operational Financial Services, I believe every business is unique and that it’s vital to identify and understand your challenges so we can resolve them together – much like you do for your clients. The thing I love most about Time4Advice is the passion and enthusiasm for delivering something great.
Having recently moved to Norfolk, when I’m not working I like to spend time renovating our 230 year old house with my husband, beach walking with our Italian Spinoni dogs, and entertaining friends and family. If they bring a paint brush, all the better!
2nd Line Support Analyst
Hello, my name is Scott, and I am a User Support Analyst at Time4Advice.
I joined the company in January 2019, and my role is to provide first line support to CURO users. I have over 6 years’ customer service experience, spread across the retail, telecommunications and financial industries.
Outside of work you will find me either watching football or rugby, spending time with friends and family, or reading. Bland and boring but I’m not feeling overly sharp or creative right now! It’s something at least."
Senior Software Developer
Hi, I’m Steve and I’m the Senior Software Developer at Time4Advice. My job is to help maintain and evolve CURO’s ever growing library of features, services and partner integrations.
I love problem solving and the way that it always relies on fresh ideas or something new to learn. We are always pushing CURO to do more, so it’s certainly a job that keeps you on your toes!
When I’m not at my desk, I like to walk the hills, or follow the fortunes of Hull City. Or you can often find me in the kitchen, cooking a mean curry, or brewing my own beer.
Hi, I’m Victoria. I am a Project Manager at Time4Advice. My role is to develop a coherent implementation strategy (including planning, engaging and delivery, understanding your requirements, verifying critical points such as data and processes). I will be there every step of the way to ensure that your implementation and roll out of CURO happens smoothly with no surprises.
From the outset of my career I’ve worked for various FS firms in admin and operational roles which gives me a first-hand appreciation of the challenges that you face. The best thing about the team here at Time4Advice is that we are on a mission to provide a system which delivers and works for you – CURO is not an inflexible one fits all solution but can be tailored for your operational needs.
When I’m not working, you’ll find me trying to keep fit either running or at the gym, trying being the word!
Hi, I’m Jay and I’m a Technology Consultant.
My role is to support customers with their day-to-day use of CURO and resolve any queries so they get maximum value. I joined Time4Advice in March 2018 having had the honour of bringing up my daughter for a year as a full-time dad. Prior to this I worked as a Support Desk Analyst for the NHS helping resolve technical issues for clinical staff. I have a drive to give the best customer service experience I can and getting to the root course of a problem.
When not at work I make the most of the time I get with my family, playing tactical board games (not Monopoly) and Star Wars.
Hi, I’m Robert, Implementation Consultant at Time4Advice.
My responsibility is to help you plan and execute your migration to Time4Advice and CURO. This will include the clarifying of your objectives and requirements, the planning and implementation phases. I will help wherever I can to ensure that your move to us happens as smoothly as possible. I have over 15 years’ experience assisting firms with the migration and effective use of financial services specific technology and am proud to be a part of the Time4Advice team. CURO provides a very exciting opportunity for our users who will be able to have a system that really can meet their specific requirements and provide bespoke solutions, supported by a motivated, experienced and friendly team.
When not at work I love to plan my next travel adventure, with recent ones including travelling by road from Malaysia to London and hiking in Patagonia. I like to get involved with productions at my local theatres working backstage and enjoy learning to dance – including Argentine Tango and Paso Doble!
Hi I’m Mitchell, founder and MD of Time4Advice. I believe in the importance of technology and its transformational effect on the businesses that embrace it for what it’s great at, which is freeing people to do what we humans do best; giving great advice and nurturing valued client relationships.
Technology can’t replace these things and never will but the right technology does many of the things that are time consuming, that distract us from the things that our clients value most and that are, frankly, boring. And that’s what motivated me to return to Adviser CRM software, having founded Quay Software in an earlier life and Allmyplans more recently.
Outside of work, my play-time is spent kayaking, cycling, beach walking and broads sailing in Norfolk with my growing-up family, friends and beloved chocolate Labradors.
2nd Line Support Analyst (SJP)
Prior to my role at Time4Advice, I’ve worked in various IT Support Roles within the Media and Retail Sectors, for over 18 years.
When I’m not at work, I enjoy DIY, gardening and spending time with friends, family and my 3 year old cat, Harry. I enjoy most food and drink (including the odd G&T), however, I really don’t care for lumpy custard!
Hi, I’m Roland, owner and Sales & Marketing Director of Time4Advice. My role is simply to promote CURO to you, the owners of quality professional financial advice businesses.
When setting up Time4Advice, we wanted to create something special. We are building a brilliant team of developers and support professionals, who are committed to serving you as best we can. Our aim is that every touch you have with Time4Advice is positive and enjoyable. If we can do anything to improve, then please let me know.
When not in the office, I scare myself silly flying an Extra 300L (come and visit our website here) and enjoy cycling challenges with friends. I live in Oxfordshire, am married and have three children.
2nd Line Support Analyst (SJP)
My background is within Customer Services and prior to joining Time4advice I spent 3 years within the Financial service industry.
Outside of work I enjoy binging a good series on Netflix and spending time with family and friends.
Hello, I am Emma Sharpe, the Training Manager. I joined Time4Advice in 2012 to design, write and deliver quality, effective training to all our clients. My role enables me to meet new and existing clients and to help them use more of the functionality of CURO within their business. I really love seeing clients ‘get’ CURO, if I do my job right, and also the spark of enthusiasm clients get when they can see CURO being able to do something that their previous software never could.
This, to me, is one of the best rewards I can get from performing my role.
In my spare time, I love to travel, discover the wonderful UK countryside by walking and drinking good wine.
Hi I’m Jason and I work as a Technology Consultant at Time4Advice specialising in Business Intelligence.
I have four years’ experience working within financial services and have spent most of this time tackling the difficult data related issues that all businesses now face.
Whilst working for Time4Advice I have been developing the Business Intelligence dashboard packs. These allow customers to easily explore their company’s data instantly providing a detailed analysis into all aspects of your business. I also work on our other data services projects and help customers create templates in XperiDo.
When I’m not at work I love to travel and keep active. I spend my summers wake boarding and the winter Skiing.
Hi, I’m Matt, I’m the Development Manager at Time4Advice. I’m responsible for leading our highly skilled Development Team through every stage of the CURO product lifecycle.
Coming from a programming background, I’ve got a wealth of experience in delivering Dynamics CRM solutions and Microsoft based services for both small businesses and large enterprises.
I enjoy guiding the team to ensure the continuous improvement of the product via the development of new features and delivery of solutions for our customers.
When I’m not at work, I enjoy live music, clay pigeon shooting and anything that involves the great outdoors.
Hi, I'm Mark I joined Time4Advice in May 2018 as a software developer.
I have over seven years’ experience developing and maintaining web and software applications. My role involves working as part of the development team to both deliver quality solutions to our customers and support the CURO product.
Outside of work I'm a keen football fan following Norwich City, while in the summer months I spend my weekends attempting to play cricket!
Hi, I’m Richard and I’m the Business Analyst at Time4Advice. My role is to work with our existing clients, delivering consultancy on how they can leverage the enormous power of business automation and functionality that CURO offers, to improve efficiency and deliver real return on investment. This involves working with clients to document processes, identify potential efficiencies and working with them, build workflows, dialogs and reporting that ensures CURO becomes fully integrated into their business, supporting the way they work rather than the way a system has been designed.
As both an ex-adviser and Microsoft CRM specialist, I get excited about what CURO can do for our clients and enjoy helping users on their CRM journey.
As an empty-nester, when not working with clients I enjoy walking ultra-marathons, riding or tinkering with my motorcycles and am currently studying for my black belt in the Japanese sword art of Iaido.
Hello, I’m Simon. I am a Technical Architect at Time4Advice with over 20 years experience of developing software using Microsoft products and technologies. I am a member of the development team tasked with maintaining and enhancing our CURO product.
I enjoy working with the highly skilled team at Time4Advice to meet the challenges involved with developing CURO to meet the ever changing requirements within the financial sector.
When not working, you will probably find me watching or playing sport. I regularly play squash, while on Saturdays I am an assistant referee (linesman) for a local football club in Norfolk.
Hi there, I’m Leon and I’m a software developer here at Time4Advice. I joined the development team in April 2014 and I have to say it was the best decision I’ve made regarding my career. I’m enjoying gaining experience in using leading Microsoft technologies such as Dynamics CRM to build on our great product, CURO. The work is varied and challenging and it is good to have become so involved in the development so quickly. I feel as though I am part of a great team and that I am valued, which makes all the difference to me.
In my spare time, I enjoy watching and participating in sports, especially football, golf and tennis. I also like to travel and am hoping to visit a few new places in the coming years.